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Return or exchange an item - our 100% money back guarantee

• If you are not completely satisfied with your purchase, simply return the item to us in original condition within 7 days of receipt.

• Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.

• Please note:

  1. Goods will only be accepted for return if they are despatched within 7 days of delivery, unless we have notified you otherwise.

  2. The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

  3. The cost of returning the item to us is your responsibility.

  4. We recommend that customers return goods for refund or exchange using a trackable courier service.

• Refund payments are issued back on the original debit, credit or charge card originally used for the purchase.